Shipping Policy

Last updated: October 15, 2026

Every Galbert Paris creation is made by hand. Nothing is pulled from a shelf.

1. Production Time

Production begins the day your order is confirmed.

• Catalog creations: approximately 10 business days, during which every detail is executed with the utmost care.

• Bespoke commissions: 3 to 8 weeks, depending on the complexity of the pattern and the leather selected.

Once completed, your creation is checked, numbered, signed, and prepared for shipment. All orders ship from Paris, France (Galbert Paris, 25 Rue Marbeuf, 75008 Paris).

2. Shipping and Delivery

We ship from Paris to more than 40 countries in Europe, North and South America, the Middle East, Asia and Oceania, with DHL Express. The list of available countries appears at checkout. Once your creation has shipped, delivery takes 5 to 9 business days on average, depending on the destination country. In total, allow about 15 to 19 business days between your order and its delivery for a catalog creation.

• Express delivery is free on all orders over $1,000, or the equivalent in your currency.

• Below that amount, shipping costs are shown at checkout before payment. For some destinations, a free standard delivery option is also offered.

Some creations cannot be delivered to certain destinations because of local regulations: python and fur creations, for example, cannot be shipped to California. These restrictions are applied automatically at checkout.

Duties and taxes: within the European Union, no customs duties apply. For deliveries outside the European Union, customs duties and import taxes are included in the price shown, and nothing is due on delivery. For the French overseas departments, dock dues (octroi de mer) and local VAT are payable by the recipient on delivery.

3. Tracking and Insurance

Every package ships with real-time tracking and full insurance.

4. Exotic Leathers and CITES

Our exotic leathers (crocodile, python, ostrich, pirarucu) are sourced and traded in accordance with the CITES convention. Each exotic leather creation ships with its CITES documentation.

5. Returns and Exchanges

You have 14 days from the date you receive your order to request a return or exchange.

Return conditions: creations must be returned in their original condition, unworn, with their complete packaging. All returns are sent to Galbert Paris, 25 Rue Marbeuf, 75008 Paris, France, at the customer's expense.

For full details, see our Refund Policy, or write to our customer service at contact@galbertparis.com.